BelDisegno works hard to ensure that all our campaigns are printed to high-quality standards & shipped on time and accurately. BelDisegno accepts returns and will issue a refund or replacement within 30 days of the end of the campaign or 10 days of the delivery (whichever is later) for any of the following reasons (with visual confirmation): The product itself is flawed; the quality of the printing is poor; or if the final product is materially different than the design presented in the campaign. If your purchase meets any of the criteria above, please contact BelDisegno at support@beldisegno.com.